Insights

Week 15: Your Dedicated CI Team Might Be the Re...

Your Dedicated CI Team Might Be the Reason CI Isn't Working This is going to upset some people. Particularly people who work in CI teams. I know, because I have...

Week 14: The Cadence That Transforms: Why Rhyth...

The Cadence That Transforms: Why Rhythm Beats Motivation Every Time I have seen motivation light up a room. I have watched a leadership team walk out of a two-day offsite...

Week 13: Transformation Is Not a Project. Stop ...

Transformation Is Not a Project. Stop Putting End Dates on It. The moment you name your transformation programme, you have already started killing it. I know that sounds extreme. But...

Week 12: Digital Transformation Without Process...

Digital Transformation Without Process Transformation Is Just Digitising Waste Two million dollars. That is what a financial services company spent on an AI-powered automation project. Robotic process automation, machine learning...

Week 11: The 5 Whys Is the Most Misused Tool in CI

The 5 Whys Is the Most Misused Tool in CI Everyone thinks they know how to do 5 Whys. Almost nobody does it properly. I know that is a bold...

Week 10: Stop Benchmarking. Start Understanding...

Stop Benchmarking. Start Understanding Your Own Process. I am going to tell you about the worst consulting recommendation I ever witnessed. A logistics company. Mid-sized. Growing. Struggling with delivery performance...