DOWN TIME Waste Audit
Rate each of the 8 wastes on your process. You'll get a ranked attack order and a 90-day focus for the dominant waste — the one that is silently killing throughput, morale or margin.
Rework, scrap, returns, corrections, audit findings.
Doing work not yet needed, padding reports, making ahead 'just in case'.
Approvals, handoffs, information, decisions, idle queues.
People with skills that the process does not use. Often the dominant waste in knowledge work.
Moving materials, files, documents, requests between locations without adding value.
WIP, stock, emails unread, tickets unworked, draft documents never finalised.
Operator movement — physical or cognitive — that the process forces on them.
Steps, signatures, checks, fields, meetings that add no value for the customer.
More free diagnostics
CI Programme Health Check
10 questions scoring each of the 5 Shifts. Predicts whether your programme will survive past year three.
Sigma Level Calculator
Convert defects and opportunities to Sigma level with the Motorola 1.5-sigma shift.
Case studies
Named deployments: MITI Gold at Shell KL, IBM, Credit Suisse, Royal Mail, KCA Deutag.